Privacy Policy

This policy explains what information Watler & Co LLC, doing business as Space Cowboy ("we," "us," or "our"), collects through buildspacecowboy.com, how we use it, and the choices you have. We keep this plain on purpose.

Information we collect

We collect two kinds of information.

• Information you give us. When you fill out our project inquiry form or contact us, we collect the details you provide, such as your name, email address, phone number, project address, a description of your project, and any files or photos you choose to share.
• Information collected automatically. When you visit our site, we and our analytics and advertising partners collect standard technical information such as your device and browser type, pages viewed, and general location, using cookies and similar technologies. This includes the Meta (Facebook) pixel, which records visits and actions on our site so we can measure how our ads perform and reach people who have shown interest in our work.

How we use your information

• To respond to your inquiry and schedule your on-site visit.
• To prepare your estimate and provide the services you request.
• To communicate with you about your project.
• To operate, measure, and improve our website and advertising.

How we share information

We do not sell your personal information. We share it only in these limited ways:

• With service providers who run our business. The details you submit are stored in our project management system (JobTread) so our team can follow up and manage your project. These providers handle information on our behalf and are not permitted to use it for their own purposes.
• With advertising and analytics partners. Site-activity data collected through tools like the Meta pixel is shared with those platforms so we can measure and improve our advertising. This is site-usage data, not the contents of your project inquiry. Phone numbers, mobile information, and SMS opt-in consent are never included in this sharing.
• When the law requires it, or to protect our rights, safety, or property.

Text messaging and your mobile information

If you give us your phone number and opt in to text messages, we use it to talk with you about your project: scheduling, your estimate, and updates while we build.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties for any purpose. This information is excluded from every sharing category described elsewhere in this policy, including our advertising and analytics partners.

We share your mobile information only with the service providers that deliver the messages for us and store your project, and only so we can respond to you. Those providers are not permitted to use it for their own purposes.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help. Our full SMS terms are at https://buildspacecowboy.com/sms-terms.

Cookies and your choices

You can control cookies through your browser settings, and you can limit how advertising platforms use your activity through their own ad-preference settings, including Meta's ad preferences. Turning off cookies may affect how parts of the site work.

You can also ask us to stop contacting you for marketing at any time. Just let us know.

Your information choices

You may ask us to access, correct, or delete the personal information you have given us. Contact us using the details below and we will respond in a reasonable time frame, consistent with applicable law.

Data retention and security

We keep your information for as long as we need it to serve you and to meet our legal and business obligations, then dispose of it. We use reasonable measures to protect your information, though no method of transmission or storage is completely secure.

Text messaging

Text messaging originator opt-in data and consent will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Our full SMS terms are at https://buildspacecowboy.com/sms-terms.

Children

Our site and services are meant for adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.

Contact us

If you have any questions about this policy or your information, reach us at 512-781-8265, email [email protected], or through the contact form on our website. Watler & Co LLC dba Space Cowboy, serving Austin, San Antonio, and the Texas Hill Country.